FAQ

Here we collect all Questions that you light incounter during use of our Service. If you dont find what you are intresting in, feel free to contact us.
General
How can I delete my Snipeet account?
You can request to have your account permanently deleted by contacting us at support@snipeet.com.
How does hours Tracking System work?
Snippet Is still in beta, we use third party platform like Asana to track hours.
How is Snipeet different?
Finding reliable talents across engineering, design, and other specialized profession can be daunting. Snipeet leverages its managed marketplace with curated vetted talents. This means task and hire service are guaranteed to be carried out by the best talent for the job.
Is English skills ever an issue when working with a Snipeet?
No, as a global marketplace we ensure all talents on Snipeet speaks and writes fluent English. We also work with a partner translator. in place All talents are vetted to tackle domain-specific test. we conduct lengthy interviews to ensure they have a high level of proficiency in English and have personalities well-suited to working with western technical teams.
Geography
Where are Snipeet talent located?
Snipeet is a global marketplace, we have talents across 100 countries.
Where do Snipeet talent work?
The vast majority of Snipeet talent work remotely from their home office or a co-working space.
Can I hire a talent to work in my physical office?
Having talent work in a physical office isn’t our core but if this is a mandatory requirement, we can work with you to organize.
Intellectual Property
Who owns the legal rights to the task created by a Snipeet talents?
Snipeet is a managed marketplace all work carried out by Snipeet talent are the property of the our client.
How do we ensure that our IP is protected?
Snipeet enters into agreements the moment you sign an NDA. This covers every talent that works on the Snipeet marketplace.
Task
How much does it cost to complete a task on Snipeet?
The cost of delivery a project depends on the complexity of the task, Clients can indicate their budget on their project brief. Snipeet talent will provide task estimation prior to the project been approved.
Snipeet offers other methods of payment depending on the services:
- Development as a Service (Daas) allows the opportunity to build your software product with its vast talent pool at your own pace and budget regardless of what stage of development your project is with a few clicks provided it aligns with Snippet minimum weekly spend. Learn more about weekly spend.
- Snipeet Subscription model gives the opportunity to explore our consultation services by choosing to either work on idea conceptualization, product development, marketing, or sales systems. we have 3 types of subscriptions Learn more.
Hire
Can I hire a talent Permanently through Snipeet hire?
Snipeet offers one off, short- and long-term hire service.
What happens if I’m not satisfied with a Snipeet talent?
If you’re not satisfied with the talent allocated to you, we will allocate a new talent. Snipeet team will investigate why this was the case. Snipeet allows clients to explore no-trial period up to two separate hires. If still unsatisfied with the second talent allocation Snipeet team will investigate rigorously the re-occurrence. If the fault is on us, this means our product isn’t a fit for your project and we are happy for you to explore other options.


What is No-risk trial period?
We understand onboarding a new talent can be a tedious process. We make sure to start each new client engagement with a No-risk trial period. Client will have time to help ensure talent onboarding process is successful. If you’re completely satisfied with the results, we’ll bill you for the time and continue the engagement for as long as you’d like. If you’re not completely satisfied, we will allocate a new talent. Snipeet team will investigate why this was the case.
Consultation
How can I pay for the services?
Capture crucial insights about your idea concepts. Carefully plan the steps involved in testing your new product development (NPD) ideas. For every 10 new product ideas developed, 1 becomes successful.
Defining your new product concept, product modifications, migration paths, usability, pricing, and more with your market will help you determine whether your new product idea will be a success.
The concept development and testing stage of NPD can be time-intensive, but it will help you avoid unnecessary costs later by ensuring you pursue the best new product concept in your market. Early insights breed future product success.
What is your refund policy?
Know at a glance which ideas are winners with Snipeet data visualization. View concept results side-by-side and dive deep into the strengths and weaknesses of each idea to enhance strengths or address issues well ahead of market release.
How long does it take for me to get a refund
Make sure your idea can be designed, Developed, or manufactured and delivered within your financial, resource and time constraints.
What does Snipeet do?
Snipeet Concept testers bring new perspectives to product evaluations, often shedding light on new opportunities or roadblocks. Snipeet live feedback loop helps you get to the heart of key topics and sentiment to learn which changes are mission-critical and which are merely nice to have.
How do I request a talent for my needs?
First, you provide us with the project briefing and talent request details.
We may get back to you to clarify the remaining questions.
Once done, we will start our matching process, and will connect you with a talent via your profile dashboard. From there you can start things going on.
How does the process work?
For the vast majority of returns, it takes about 5-10 Business Days for us to get your request for refinding, inspect your request, process it, and complete your Every situation and idea is unique. Let’s have an example of starting the business:
  • Initial discussion to understand your basic needs.
  • Review your existing materials (draft business plans, financials, market research, competitor research, etc.).
  • Follow-up discussion to clarify details.
  • Several in-depth discussions to better understand the details, develop strategies, and agree on all major elements of the business plan and financial model.
  • Conduct additional research, as needed.
  • Draft an Investor Presentation and review it with you to ensure that all parties agree on the high-level vision.
  • Draft the Executive Summary and review it with you to ensure that we all agree on the next level of detail.
  • Prepare a draft outline of the business plan for your review.
  • Begin filling in the details on the draft. Obtain and incorporate your feedback.
  • Incorporate your revenue and expense models into the financial model and explain how it works so that you can take “ownership” of the financials.
  • Finalize all deliverables.
  • Coach you on the best way to deliver the investor presentation and on how to address questions.
  • Provide ongoing support, including making minor updates to the deliverables at no additional charge.
Depending on how we structure the project, you should expect to spend anywhere from 10-30 consultations on the process over the course of a typical engagement. If the refund is being issued to a credit card, depending on your credit card company, it may take an additional 2-10 Business Days after your credit is applied for it to post to your account.
How do I let Snipeet know that I want to work with a particular talent?
If you want to stick to a particular talent, write to us using the feedback form. When you are using a subscription plan, you can schedule your availability (dates and time), and based on your and talent availability we will organize the meetings.
How quickly can I start working with the talent?
In most cases, we can propose a talent within a few working days. It depends on the complexity of the request and the time availability of the talent. We are always committed to provide you with suitable candidates as fast as possible.
Will you sign a non-disclosure agreement?
Gladly. We prefer to use a Mutual NDA so that our own trade secrets can be protected as well.
What industries do you specialize in?
We take pride in our ability to learn the fundamentals of virtually any industry or technology quickly. Some of the markets we have served include enterprise software, financial services, artificial intelligence, Internet/e-commerce, telecommunications, distance education/e-learning, retail, food service, consumer products, real estate, media and entertainment, healthcare services, manufacturing, aerospace, green technologies, medical devices, biotechnology, insurance, energy, and networking.
Having said that, we believe that the value we bring to the table is not industry expertise, which you already possess in abundance, but rather an understanding of how to guide you to get a potential opportunity.
How long does it take?
Standard consultation of starting a new business consisting of a business plan, financial forecast, and investor presentation, the typical time to completion is 6-8 weeks. The actual time can be influenced by the quality of your existing materials, the level of your participation, the complexity of your market and business model, and our current workload.
Will you agree with everything I say?
Only if you’re always right. One of our jobs is to help you avoid mistakes. We’ll challenge your ideas and assumptions so that you’ll be ready for the tough questions.
What is Snipeet?
Snipeet is a full stack talent and outsourcing marketplace focused on building modern technologies with its vast talent capabilities across all value-creating touch-points in enterprises, SMBs and start-ups to unlock growth, boost workforce performance, improve cost efficiency through streamlined design and software development timelines to elevate product quality, and accelerate time to market.

What’s the difference between Snipeet and Snipeet template?
Snipeet template
lets you create, manage, collaborate, and share professional documents for every part of your business in real-time with anyone. Changes are automatically saved and synced across all devices
By eliminating design and communication costs for business documents and presentations. Snipeet template lets you Drag and drop images, videos, links, charts, tables, buttons, and other interactive modules. Customize fonts, backgrounds, colors to match your brand. It’s the easiest editor ever.
Examples of Snipeet template: invoice, annual report, annual budgeting, case study, pitch deck template

How do I share my work?
Snipeet provides sharing tools and links
Can I collaborate with other people on premium plans?
Snipeet allows you to collaborate with other teams by inviting them into your productivity portal
How is Snipeet different from other consultancy companies?
Unlike other consultancy companies, Snipeet is a step-by-step virtual guidance one-stop-shop that helps you create a digital or physical product, design a sales or marketing system, and market to your audience. We help you with every tool you need to reach your full potential
Is my data private and secure?
We keep all data on our platform fully secured. See privacy policy and term of use for more information
Do you offer free trials?
Snipeet offers free 10 minutes consultation to give you a taste of what value we bring to your idea or business as a specialized collective.
How do I upgrade?
Customer can upgrade their plan on the snippet dashboard
Can I pay by invoice?
We only accept Stripe payment gateway platform
Can I change or cancel my plan at any time?
Tasks are built-in milestones if you choose to cancel at any time. Your project will come to a halt ..making it difficult to allocate the same team to your project
What happens to my content when I cancel?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy. See privacy policy and term of use for more information
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Bond
When can I get my Snipeet bond money back?
The bond is paid back to Client when the job is completed and invoice amount is paid, provided no money is owed for any service.
How quick can I receive my bond?
Once we receive a notice of Claim from your client dashboard and you'll receive your refund within 2 working days.

Why do you have to pay a Snipeet bond?
The Snipeet bond is a form of financial protection in case there is a breach of the payment agreement and is used to cover any costs for which the client may be liable if a talent has been allocated to start a task.
How much is a Snipeet bond?
You will generally pay 1-60% of the value of the task been carried out.
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